We can provide traditional onsite and remote IT support & solutions. In the next five to ten years, tech support will shift to remote support with co-locating most major parts of the typical business network.  We have partnerships with several providers in the industry and we seek to taylor your support to your needs. We offer very stable and reliable solutions to allow you to focus on your business.

Hardware & Software
We are a Velocity Micro Reseller . These systems are built for reliability and performance. With optional 24/7 support, you can rest easy that your system is a solid performer. Our experienced technicians can provide the additional support that is needed to maintain the server and client systems onsite for setup and remotely for maintenance. Using them for only the more advanced support, this cuts your costs and allows us to provide you with other services to help you build and run your business.

Microsoft Hosted Exchange
Microsoft Hosted Exchange from Icon River is the email solution designed to help small and medium companies. It allows you to:

• Access information, even when out of the office
• Get more out of an email system so that employees can get more done
• Gain the peace of mind that comes from a professionally managed service

With Microsoft Exchange as the mail server and Microsoft Outlook as your client, your employees can do more than send and receive email – they can share calendars, folders and contacts. Outlook is available for desktop, browser, and mobile access so you’re always connected, whether you’re in the office, traveling, or working at home. Since you always connect to the same Exchange server, your in box stays synchronized, no matter which Outlook client you’re using.

When you choose Hosted Exchange from Icon River, you can rest assured, knowing your email system is always secure, always backed-up and always available with our:

• State-of-the-art security and privacy
• High reliability and performance
• Outstanding administration and support

Implementing and managing Microsoft Exchange in-house has been cost-prohibitive and out-of-reach for most small-medium businesses. Hosted Exchange is suitable for even the smallest companies with only a few employees.

Microsoft Exchange and Microsoft Outlook
The combination of Microsoft Exchange and Microsoft Outlook helps your employees get more done by providing:

• Group calendars that streamline scheduling by exposing free or busy times for your employees as well as your shared resources like meeting rooms
• Address books for maintaining and sharing company-wide contact information
• Public folders for organizing and sharing files
• Task lists for basic project management and coordinating activities

Microsoft Outlook is available as a Windows desktop client, as well as Outlook Web Access (OWA) for access from any computer with a web browser and Internet connection, and Outlook Mobile Access (OMA) for web-browser enabled mobile devices.

Postini® Spam Filter
Postini® is the leader in spam and virus solutions for email. This cost effective solution can dramatically reduce your spam, decrease your exposure to viruses, and eliminate your team members’ exposure to graphic and offensive emails. Postini® also provides back-up solutions should your service go down. It will store your email until services are restored. Need encryption? It can handle that task as well.